We recover what lenders have written off — and everything before that.
Sahu Collection works delinquent portfolios for NBFCs and lending partners: field recovery, tele-calling, settlements and write-off recovery. Every case, visit and payment is tracked on our own CRM, so the client sees exactly where their money is.
What we do
Two channels, one case file. A lender hands us an allocation; we work it until it pays, settles or comes back closed.
Field collections
55 field officers working allocations door to door, with every visit, distance and outcome logged from the field app.
Tele-calling
21 telecallers on follow-ups, PTP tracking and payment-link collections before a case needs a field visit.
Settlement & write-off recovery
Negotiated settlements and full-and-final closures on written-off books, with approvals recorded against each case.
Portfolios we handle
Bucket, cross-sell and written-off books across two-wheeler, consumer loan and consumer-durable products.
Allocations are split across 27 bucket groups, so ageing and strategy stay separate for every book.
How we work
Allocation
The lender's file is loaded and split by client, product and bucket.
Assignment
Cases go to a field officer or telecaller under a named supervisor, with daily targets.
Field & tele work
Every visit and call is captured with its outcome — PTP, paid, settled or contested.
Reconciliation
Collections are reconciled daily and reported back to the client.
Why it holds up to audit
- Every case has one owner and a full action history
- Field visits carry distance and location, not just a remark
- Settlements need an approval before they are recorded
- Daily cash collection is reconciled and handed over
- Agent performance and incentives run on the same data the client sees
Built on our own CRM and payroll platform, so operations, reporting and staff payouts never disagree.
Work with us
Lenders and NBFCs looking to place an allocation — or field staff looking for a role — can reach the team directly.
Email: info@sahucollections.com
Offices: North Office & South Office